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"I couldn't help but to send you a note on your outstanding selections on Saturday. Once again, your analysis proved to be right on and very true to form. I for one would like to send my compliments to you and your staff for an excellent job. I look forward to a long-term partnership with you and your team. Keep up the good work. Thanks again for being professional in everything you do." - Jeff, via e-mail

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"Bought yesterday's bowl plays and was extremely pleased with the purchase. I've bought another week's worth today. Wishing continued success to you. I know you have to work extremely hard to come up with the detailed analysis. I realize that we can't win 'em all but to start off 2-0 is sweet. Thanks again." - via e-mail

"Congratulations on a good Sunday. I just wanted to say that I've made purchases from other services in the past and the information you include with your plays is exceptional. It's obvious that a lot of thought and effort go into the plays and I bet your customers appreciate it." - Barry, GAMEDAY INVESTMENT e-LERT subscriber, via e-mail

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CONTACT PRO INFO SPORTS

e-Mail: WIN@ProInfoSports.com

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SHIPPING POLICY

GAMEDAY INVESTMENT e-LERTS are sent via e-mail the day of all NBA games and day prior to all football games. The exceptions would be for some late games, such as NFL Sunday Night Football and Saturday afternoon/evening college contests, in which case the e-LERTS are sent at least 1 hour prior to kick-off.

POWERePORT & POWERePLAY subscriptions are sent weekly via e-mail at least 1 day prior to the first game. POWER SYSTEM e-CYCLOPEDIA CD-ROMS are shipped via US Priority Mail within 2 business days of completed order. POWER SYSTEM e-CYCLOPEDIA e-BOOKS are downloaded via e-mail within 48 hours of completed order.


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REFUND, EXCHANGE, & RETURN POLICIES

Refunds and exchanges will be issued within 48 hours upon request for all losing guaranteed selections and for electronic services and products not e-mailed in accordance with our Shipping Policy. Any corrupt files or discs will be replaced free of charge.


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PRIVACY POLICY

PRO INFO SPORTS respects your privacy rights and takes them very seriously. We will never sell, rent, or share any personal, financial, or contact information provided by you to any third party, nor will we every annoy you with a high-pressure sales pitch or tele-marketing call. We are also committed to handling your customer information with high standards of security. Your PayPal, credit card, and bank account information are stored only in encrypted form on computers that are not connected to the Internet. Physical, electronic and procedural safeguards are maintained that comply with U.S. federal regulations to guard your non-public personal information.


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DO YOU HAVE A GAMBLING PROBLEM?

The American Psychiatric Association classifies compulsive gambling as an impulse-control disorder. The disorder has strong parallels to substance dependence. To meet the American Psychiatric Association's diagnostic criteria for compulsive gambling, one must show persistent gambling behavior as indicated by at least five of the following tendencies:

1. Being preoccupied with gambling (e.g., preoccupied with reliving past gambling experiences, handicapping or planning the next venture, or thinking of ways to get money with which to gamble).

2. Needing to gamble with increasing amounts of money to achieve desired excitement.

3. Having repeated unsuccessful efforts to cut back or stop gambling.

4. Being restless or irritable when attempting to cut down or stop gambling.

5. Gambling as a way of escaping problems or of relieving dysphonic mood (e.g., feelings of helplessness, guilt, anxiety, depression).

6. After losing money gambling, often returning another day to get even ("chasing" one's losses).

7. Lying to family members, therapist or others to conceal extent of involvement with gambling.

8. Having committed illegal acts such as forgery, fraud, theft, or embezzlement to finance gambling.

9. Having jeopardized or lost a significant relationship, job, or educational or career opportunity because of gambling.

10. Relying on others to provide money to relieve a desperate financial situation caused by gambling.

These criteria - published in the American Psychiatric Association's Diagnostic and Statistical Manual of Mental Disorders, 4th Edition, 1994 - also say that to meet the definition of compulsive gambling, the gambling behavior must not be related to an underlying manic disorder.

If you or someone you know shows at least 5 of the above characteristics please take the necessary steps to find help. Your first step would be to contact an organization such as Gamblers Anonymous. The GA Helpline number is 1-800-994-0899.




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